Why Invest In Your Cleaning Management Team?
Investing in employee training and development is an essential aspect of managing a team that can bring significant benefits to an organisation. A constantly improving and innovating company is more likely to succeed in today's competitive business environment and be able to handle the challenges that arise along the way.
A well-trained cleaning team can help prevent the spread of infections, reduce the risk of hospital-acquired diseases, and create a more pleasant and comfortable environment for patients, staff, and visitors. This article will discuss why and how to invest in developing and training a cleaning team in healthcare facilities.
Is it essential to invest in the development of cleaning teams? Our answer is yes because of the incredible benefits available to your facility, patients & team.
Patient safety
A well-trained cleaning team will understand the importance of using the right cleaning products, equipment, and methods to clean & disinfect surfaces and prevent the spread of infections reducing the chance of patients acquiring HAI’s.
Increased efficiency
By training staff and introducing new technological solutions in cleaning, you optimize the process and increase the efficiency of your team. This applies not only to the cleaners themselves but also to supervisors as they can benefit from tools to supervise and evaluate the quality of the cleaners' work.
High morale and motivation
When cleaners feel valued and supported in their professional development, they are more likely to be engaged and motivated, leading to increased job satisfaction.
Implementing a new culture of innovation
Not everyone on your team will be enthusiastic about new rules, policies, or technologies. Many are familiar working with old methods, and they need support to accept changes to your systems. But a well-delivered message explaining the benefits for the individual and step-by-step visual training can lead to amazing transformations in their motivation. You can create a new culture of innovation by involving people in the change processes.
Improved reputation
Investing in the development and training of your cleaning team can also enhance your establishment's reputation. Patients, staff, and visitors expect a clean and well-maintained environment, and a well-trained cleaning team can help meet these expectations.
So how do you become a constantly improving and innovating company with a cleaning team involved in this process?
Encourage employee development
Encourage those employees who are willing to take responsibility for their development. Create opportunities for staff to attend training, seminars, and conferences. Offer coaching and mentoring programs and access to learning resources.
Develop a culture of learning
Create a culture of learning by valuing and encouraging continuous learning. Experienced employees ready to become mentors for young professionals are the key to a healthy and growing culture in your institution.
Encourage innovation
As part of their job responsibilities, cleaners only have a few opportunities for independent decision-making. Still, any initiative or creative proposal that can improve the service should be noticed.
Provide Feedback
As an essential part of any functional team, team members including cleaners need to be heard because they work on the ground every day and know better than anyone what the challenges & opportunities are.
Accept change
The last and perhaps the most crucial point. You must embrace dynamic change in team management or workflow innovation to be able to pass on that enthusiasm.
It is after the adoption of personal changes that you will see their reflection in the work of your staff.
We invite you and your team to visit our practical Healthcare Cleaning Leadership Workshops, which will be held in 4 Australian cities in February-March, where we will take a closer look at how you can bring continuous improvement to your facility and take steps towards creating a best practice system. After all, your team is your success.
